🎯 Responsible Gaming

Responsible Gaming at heybajee — Stay Safe, Play Smart

Gaming is for enjoyment, not stress. At heybajee, you stay in control — from setting limits to accessing support, everything is in your hands.

18+ Only 24/7 Support Set Your Own Limits
Important Notice

Gaming and betting are a form of entertainment — not a source of income. If you feel that gaming is having a negative impact on your life, seek help now. You are not alone — heybajee is always here for you.

🛡️ Key Responsible Gaming Tools

Heybajee gives you full control over your gaming activity

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Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. There's no way to spend beyond your budget.

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Session Time Limits

Set your own daily time limit for gaming. Once your session time is up, you'll automatically receive a reminder.

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Cooling-Off Period

If you need a temporary break, you can suspend your account for anywhere from 24 hours to 30 days.

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Self-Exclusion

If you need an extended break, you can close your account for anywhere from 6 months to permanently.

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View Gaming History

You can view your full betting and deposit history at any time — a useful way to understand your own patterns.

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Help & Advice

Our trained support team is available 24/7 via live chat. If needed, we can connect you with a specialist who can help.

1. What Is Responsible Gaming

Responsible Gaming It means gaming or betting in a way where you remain in control — consciously deciding when to play, how much time to spend, and how much money to wager. heybajeewe believe gaming is entertainment — it should never be treated as a livelihood or a solution to financial problems.

Many people in Bangladesh enjoy online gaming and betting as a form of entertainment — and that's perfectly normal. Problems arise when gaming shifts from fun to compulsion, or starts causing financial or family difficulties.

heybajee We are always committed to ensuring you game responsibly. Our platform provides a full suite of tools to help you get the most enjoyment while staying within healthy limits.

Keep in mind: Responsible gaming doesn't mean stopping altogether. It means enjoying the game while staying aware of your budget, your time, and your mental state.

2. Signs of Problem Gambling — When to Take Action

Gaming addiction doesn't happen overnight. Habits change gradually, and often you may not even realize it yourself. Watch for the signs below – if even one of them applies to you, it's time to be careful:

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Spending beyond your budget

You are spending beyond your set budget and playing with borrowed money or by drawing from your savings.

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The urge to chase losses

Feeling compelled to bet more after a loss just to "win it back".

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Spending Too Much Time

You are spending far more time playing than planned and are unable to stop.

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Impact on Relationships

Gaming is causing tension in your relationships with family or friends.

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Hiding It

Hiding from family or loved ones how much you're playing or spending.

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Emotional Distress

Feeling restless, irritable, or low when you're not playing.

If 3 or more of the above signs apply to you: Reach out to our support team without delay — we're always available at support@heybajee.biz or via live chat.

3. Check Yourself

Answer the following questions honestly — this is for you alone, no one else is watching. If most of your answers are "Yes", it's time to take action.

1

Did you spend more on betting or gaming last month than you had budgeted?

2

After a loss, do you immediately try to win your money back by playing again?

3

Do you feel restless or irritable when you try to stop playing?

4

Is gaming cutting into time you'd normally spend on work, studies, or family?

5

Have family or friends raised concerns about your betting?

6

Have you ever used money set aside for bills or household expenses on betting?

7

Have you tried to cut back on how much or how long you play, but couldn't?

If you answered "Yes" to 3 or more questions, then heybajeeUse the self-exclusion or cooling-off tool and consider speaking with a specialist.

4. heybajee's Protective Tools

heybajee We believe every player should be in control of their own experience. That's why we've built a complete responsible gaming toolkit:

Deposit Limits

You can set maximum deposit limits on a daily, weekly, and monthly basis. Limits take effect immediately once set. However, increasing a limit requires a 24-hour waiting period — this protects you from making impulsive decisions.

Session Time Limit

Set a daily limit on how long you stay logged in. Once you reach that limit, the system will automatically alert you and log you out if you choose.

Reality Check

You'll receive periodic pop-up notifications showing how long you've been playing and the total amount transacted. These check-ins help you stay informed and make better decisions.

Cooling-Off Period

If you need a short break, you can temporarily close your account for 24 hours, 7 days, 14 days, or 30 days. During this time, no betting or deposits will be possible, but you can still withdraw your balance.

Self-Exclusion

Self-exclusion is the most effective tool for addressing long-term issues. You can close your account for 6 months, 1 year, or permanently. Your account cannot be reactivated before the chosen period ends.

How to access the tools: Log In → Profile Settings → Responsible Gaming. You'll find all the tools in one place.

5. Step-by-Step Guide to Setting Limits

1
Log In

Log in to your account on the heybajee website or app.

2
Go to Profile

Click your name in the top right corner and select "Account Settings".

3
Responsible Gaming Menu

From the left-hand menu, click on "Responsible Gaming" or the Responsible Gaming option.

4
Choose a Tool

Deposit limits, session limits, Cooling Off, or Self-Exclusion — choose whichever works for you.

5
Confirm

Save with an amount or duration. It takes effect immediately and you'll receive a confirmation by email.

If you need assistance, reach out via live chat — our support team will guide you through the entire process.

6. Tips for Healthy Gaming Habits

Responsible gaming goes beyond just setting limits. A few daily habits can keep gaming enjoyable at all times:

  • Set your budget in advance: At the start of each month, decide the maximum amount you're willing to spend on betting. It should be money you can afford to lose without it affecting your household finances.
  • Accept losses as part of the game: Wins and losses are both part of betting. Don't chase losses by placing bigger bets out of frustration.
  • Don't play when you're feeling down or under stress: Avoid gaming when you're feeling lonely, depressed, or anxious.
  • Take regular breaks: Take at least a 10–15 minute break every hour — it gives both your eyes and your mind a chance to rest.
  • Don't play under the influence of alcohol: Never place bets while under the influence of alcohol or medication.
  • Don't make gaming your only source of entertainment: Spend time with family, friends, sports, or other hobbies.
  • Make enjoyment your goal, not winning: The real measure is whether you're genuinely enjoying your gaming experience.

One simple rule: Before playing, ask yourself – "Am I doing this for fun, or for money?" If the answer is "for money," take a break for the day.

7. Frequently Asked Questions

Your account cannot be reactivated before the self-exclusion period ends. If you wish to reactivate once it expires, you will need to contact our support team and complete a cooling-off period.

Yes, deposit limit reductions take effect immediately. However, if you want to increase your limit, a 24-hour reflection period applies — this helps protect you from making impulsive decisions.

Yes, during a Cooling Off period you won't be able to make new deposits or place bets, but you can still withdraw your existing account balance.

If someone you know is dealing with a gaming addiction, talk to them with empathy rather than pressure. Contact heybajee support — we can also offer guidance to help families navigate the situation.

heybajee verifies age through KYC checks. If a user is found to be under 18, their account is immediately closed and all transactions are cancelled.

8. Get Help – You Are Not Alone

Acknowledging a gaming problem takes courage. Many see it as a sign of weakness — it's actually a sign of self-awareness. heybajee is here for you.

If you feel that gaming is causing problems for you or someone you care about, here's how to get help:

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Heybajee Live Chat

Speak with a trained support agent, available 24/7. Your privacy is fully guaranteed.

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Email Support

Email us at support@heybajee.biz and receive detailed assistance within 3 business days.

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Activate Self-Exclusion

Enable Cooling Off or Self-Exclusion right now from your Account Settings.

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Professional Help

For serious addiction, consulting a mental health professional is strongly recommended.

Keep in mind: Asking for help is not a weakness — it takes courage. Your privacy is fully protected at heybajee; no one will know you reached out.

🎯 Responsible Gaming

Play for fun, and always stay within your limits

Join heybajee — where entertainment and safety go hand in hand.

18+ only. Play responsibly.

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