📄 Legal Documents

Heybajee Terms & Conditions – A Complete Guide to Using Our Services

Please read these terms carefully before creating an account or using heybajee's services. They are designed to protect both you and us.

Last Updated: January 2026

📋 Key Highlights at a Glance

Key things to know before reading the full Terms

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Age Restriction

You must be at least 18 years old to use heybajee. Accounts that cannot be age-verified will be suspended.

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A single account

Each person may only create one account. If multiple accounts are created, all of them will be suspended.

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Bonus Terms

All bonuses come with specific wagering requirements. Full details are available on each offer's page.

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Withdrawal Rules

KYC verification is mandatory for withdrawals. Funds must be withdrawn via the same method used to deposit.

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Prohibited Activities

Fraud, use of bots, collusion, and bonus abuse are strictly prohibited. Violations will result in account suspension.

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Dispute Resolution

In any dispute, heybajee's decision is final. For serious matters, an appeal may be made to the licensing authority.

1. Introduction & Eligibility

These Terms and Conditions (hereinafter referred to as "Terms") heybajee applicable to the use of the platform and all its services. heybajeeBy creating an account on -, logging in, or using any of our services, you are automatically considered to have fully accepted these terms and conditions.

If you do not agree with any part of these terms and conditions, please heybajee-'s services. If you use our services without reading the terms, any future complaints will not be entertained.

Important: These terms and conditions have been prepared in Bengali for users in Bangladesh. In the event of any discrepancy between the English and Bengali versions, the Bengali version shall be considered authoritative.

2. Eligibility & Registration Requirements

heybajeeTo register on and use -'s services, you must meet the following conditions:

  • Must be at least 18 (eighteen) years of age.
  • You must create your account using your real name and accurate personal information.
  • Online gaming must be legally permitted in your country of residence.
  • You have previously heybajeemust not have been previously banned from
  • You must not be under a self-exclusion or cooling-off period to register.

heybajee reserves the right to verify your compliance with the above conditions at any time. Accounts registered with false information will be closed immediately and any deposited funds may be forfeited.

KYC Verification Process

After registration, KYC (Know Your Customer) verification is required to withdraw beyond a certain amount. This involves submitting a clear photo of your National ID (NID), passport, or birth certificate. The verification process is typically completed within 24–48 hours.

3. Account Management

Single Account Policy

Only one heybajee account is permitted per person. Creating multiple accounts is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and all winnings and bonuses will be forfeited.

Account Security

Keep your account password and login credentials strictly confidential. Never allow anyone else to access your account. If you notice any suspicious activity, immediately contact heybajee contact support.

  • We recommend keeping Two-Factor Authentication (2FA) enabled at all times.
  • If you notice any suspicious login activity, change your password immediately.
  • Avoid logging in on public devices or unsecured networks.

Warning: heybajee will not be held liable for any losses resulting from unauthorized access to your account, unless it is proven that the fault lies entirely with our system.

4. Deposit & Payment Policy

heybajeeYou can deposit to heybajee using Mobile Pay, Nagad, Rocket, bank transfer, or cryptocurrency (USDT). The limits and process for each payment method are outlined below:

  • Mobile Pay / Nagad: Minimum ৳100, maximum ৳50,000 per day.
  • Rocket: Minimum ৳200, maximum ৳30,000 per day.
  • Bank Transfer: Minimum ৳500, with no maximum limit.
  • USDT (TRC20): Minimum $5, no maximum limit.

You must use a payment method registered in your own name when making a deposit. Deposits from another person's account are not permitted. If such a deposit is detected, it will be returned and your account will be reviewed.

Failed Transactions

If a deposit fails and the amount has been deducted from your account, it is typically refunded within 24 hours. If not, please contact support with proof of the transaction.

5. Withdrawal Policy

heybajee To withdraw winnings from , the following conditions must be met:

  • KYC verification must be completed.
  • Withdrawals are generally processed back to the same payment method used for the deposit.
  • Wagering requirements must be met before bonus balance can be withdrawn as cash.
  • Minimum withdrawal amount is ৳500.

Processing Time

Withdrawals via Mobile Pay, Nagad, and Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Withdrawals above ৳1,00,000 may require additional verification and can take up to 48 hours.

Tips: Complete your KYC verification in advance for faster withdrawals. Starting the process only after a win may cause delays.

6. Bonus & Promotion Terms

heybajee regularly offers various bonuses and promotions. Each bonus comes with specific terms, which are detailed on the respective offer page. The general rules are:

Wagering Requirement

Most bonuses come with a wagering requirement, meaning you must place bets a set number of times before withdrawing the bonus amount. For example, a 10x wagering requirement on a ৳100 bonus means you must wager ৳1,000 before making a withdrawal.

  • There is a set deadline for completing wagering requirements.
  • Not all games may contribute equally toward the wagering requirement.
  • Using multiple bonuses simultaneously is generally not permitted.
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Welcome Bonus

First-time registrants are eligible for a welcome bonus, which can only be claimed once. If a previously registered or banned user creates a new account to claim the welcome bonus, it will be voided and the account will be suspended.

7. Betting Rules

heybajeeThere are general rules for placing bets on Sports Betting, Live Casino, slots, and virtual games that all users must follow.

Bet Acceptance & Rejection

heybajee reserves the right to accept or reject any bet. This includes the right to void bets placed due to technical errors or incorrect odds. heybajee-. Any abnormal winnings from bets placed at incorrect odds will not be paid out.

Live Betting

Odds in Live Betting change in real time. If the odds shift before your bet is confirmed, the bet will be accepted at the updated odds. The latest odds are displayed on the bet confirmation screen.

  • If your internet connection drops, any bets already placed may not be cancelled.
  • Placing bets on multiple related markets within the same event may be treated as a combo bet.
  • Any bet placed on a pre-announced result or a fixed match will be voided.

8. Prohibited Activities

The following actions heybajeeare strictly prohibited on - and may result in account suspension as well as legal action:

  • Money Laundering: Attempting to launder illegal funds through heybajee.
  • Bot Usage: Placing bets or playing games using automated software.
  • Collusion: Colluding with other players to gain an unfair advantage.
  • Bonus Abuse: Manipulating the bonus system or claiming the same bonus more than once.
  • False Information: Verifying an account using a false identity or forged documents.
  • Multiple Accounts: Operating multiple accounts under the same identity.
  • Hacking: Attempting unauthorized access to the platform's security systems or another user's account.

Consequences: If prohibited activity is detected, the account will be suspended immediately without prior notice, all balances will be forfeited, and the relevant authorities will be informed if necessary.

9. Privacy & Data Protection

heybajee Your personal data is collected, stored, and used solely to provide our services. For more details, please refer to our Privacy Policy page.

  • Your information will never be sold to third parties.
  • Information may be disclosed when required by law or government directive.
  • Your consent will be obtained before your information is used for marketing purposes.

10. Responsible Gaming

heybajee believes that gaming is entertainment, not a solution to financial problems. Responsible gaming is at the heart of everything we do. To learn more, visit our Responsible Gaming View page.

Tools available on our platform:

  • Deposit Limit: Set your own daily, weekly, and monthly maximum deposit limits.
  • Betting Limit: Set a limit on how much you wager within a given period.
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Take a break from gaming for a set period or permanently.
  • Reality Check: Receive reminders at regular intervals.

Need help? If you feel gaming is getting out of control, contact our support team immediately or activate self-exclusion. We're always here for you.

11. Account Closure Policy

On the user's behalf

At any time, you can heybajee request to close your account. Please withdraw any remaining balance before closure. Please note that once an account is closed, reactivating it may not be straightforward.

On behalf of heybajee

For any of the following reasons heybajee may suspend or permanently close your account:

  • Violation of these terms and conditions.
  • Providing false information during KYC verification.
  • If fraudulent or suspicious activity is detected.
  • Involvement in prohibited activities.
  • By order of a court or regulatory authority.

12. Policy on Changes to Terms & Conditions

heybajee reserves the right to modify, amend, or update these Terms at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

Make it a habit to check this page regularly. The date of the latest update is shown at the top of the page.

13. Contact & Dispute Resolution

If you have any questions or concerns about these terms, please get in touch with us:

  • Email: support@heybajee.biz
  • Live Chat: Active on the platform 24/7
  • Support Ticket: From the account support department

In the event of any dispute, please first heybajeethrough heybajee's support team. If the issue remains unresolved, you may escalate your complaint to our licensing authority.

Final Note: heybajee is committed to making your gaming experience safe, fair, and enjoyable. These terms exist not to restrict you, but to protect you.

✅ Got it all?

Register on heybajee now and start gaming safely

Play by the rules, have fun, and enjoy gaming responsibly.

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